Frequently Asked Questions
Everything you need to know about your Sutisancha shopping experience.
What makes Sutisancha sarees unique?
Our sarees are curated and designed with a focus on authentic craftsmanship, premium fabrics, and exclusive patterns that blend traditional heritage with modern aesthetics.
How can I ensure the saree color is accurate?
We use professional studio lighting for our photography to ensure color accuracy. However, slight variations may occur due to individual screen settings and brightness levels.
Do you offer international shipping?
Yes, we ship our designer collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my designer saree?
To maintain the longevity of the fabric and intricate work, we recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in soft muslin cloth.
What is your return and exchange policy?
We accept returns within 7 days of delivery for items in their original, unused condition with tags intact. Please note that customized blouses or sarees with fall/pico applied are not eligible for return.
Can I track my order once it is placed?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment's progress in real-time.